BUSINESS CONTINUITY

ManagedServices

Support and maintenance services that simplify your operations, offering integrated application and infrastructure management while ensuring that systems and infrastructures are always performing at optimal efficiency.

Support and Management Services

Support services for operating systems, databases, web and application servers, networks and communications, storage and backups, electronic mail, and other services.

Service level implementation

User training and information

Account management for monitoring service and customer satisfaction levels

Delivery of consultative reports, with suggestions for improvement

Use of service management software that allows the classification of tickets by level of severity, monitoring by the user, and real-time reports and dashboards

NOC: Network Operations Centre

Continuous monitoring services to minimise the risk of unavailability of your business.

24 hours a day. 7 days a week.

Insight into the performance of your business and compliance with regulations and industry standards.

Monitoring, alerts, incident opening and incident response that affect the performance or availability of applications and infrastructure.

SOC: Security Operations Centre

Services aimed at ensuring cyber resilience through continuous configuration of security controls, monitoring of policy violations, and incident management.

24 hours a day. 7 days a week.

Insight into performance and compliance with regulations and industry standards.

Monitoring, alerts, incident opening and incident response.

Managed Services for SAP Systems

Expertise in SAP systems migration to a cloud model – public, private and hybrid.

Provision of managed services, from the infrastructure layer to the SAP front-end layer.